CHEMICAL STONE REMOVAL
We offer full-service stone removal. Removing diamonds from gold, platinum or palladium channel, pave and cluster settings can be a time-consuming process, often resulting in significant breakage. Our state-of-the-art chemical processing facility is able to remove your diamonds quickly and safely.*
STONE REMOVAL IS FREE ON GOLD when the fine metal recovered is AT LEAST 5 oz. ($50 charge for less than 5 oz.)
- Stone removal lots must be separate from non-stone lots or additional charges may apply
- Platinum stone removals require extra lead time and will incur a $95 charge regardless of the amount of fine metal recovered.
*Pearls, opals, colored and synthetic stones usually undergo color changes, chipping and cracking and may not be recovered. We do not offer stone removal from silver.
Important: ALL LOOSE STONES must be mailed separately from your refining material and clearly marked to "Dept. 291" to ensure they are received directly by our diamond department. We cannot assume responsibility for damaged or missing loose stones when they are mixed with your refining material.
CZ FROSTING* - The Easy Way to Separate CZs from Diamonds!
During this chemical process*, the CZs in the parcel get etched (similar to etched glass) and therefore are easily detectable and separable from the diamonds in the parcel.
*This process is safe for diamonds, but does affect colored gemstones and could permanently damage them. Make sure to have any valuable gemstones removed from your parcel before sending them in.
CZ frosting is $75 per parcel. This fee will be added to your refining charge. (Fee includes the CZ frosting only). Pricing is for lots up to 1000.00ct. Larger lots will be priced individually.
CZ Separation - This service, which is done after the frosting, will be charged at $1 per carat.
Colored Stones Separation - Since the CZ frosting process can permanently damage colored gemstones, we can separate the colored gemstones before the CZ frosting process. Charge for this service is $25.
STONE PURCHASING - We Can Pay The Most Because We Recycle!
We will buy your Diamonds and Precious Metals and we'll offer the BEST PRICES! No matter what the quality or the quantity! We buy breakouts, melees, all stone sizes, any shape, quality, chipped or broken. AND, we will pay the highest prices for your stones.
Why Sell Us Your Diamonds?
For generations, jewelers and pawnbrokers have trusted and relied on Hoover & Strong to buy their scrap precious metals at the highest prices. We have worked hard to maintain our reputation and will continue to do so as we celebrate over 106 years in the manufacturing and refining business! You have trusted our expertise and customer service for many years. Now you can trust us with your precious stones as well!
- Diamond sorting available
- No minimum, no obligation purchase quotes are usually available within 24 hours
- Free evaluations
- No minimum carat requirement
Simply, ship your diamonds directly to our main office at:
10700 Trade Road
N. Chesterfield, VA, 23236
Attn: Dept 291
More Information Needed?
Call 1-800-759-9997, ext. 164 or email our diamond department with any questions: firstname.lastname@example.org