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REFINING CUSTOMERS - Due to the current influx of precious metal pricing, our standard lead time has increased by 3 business days. Please allow 6 business days for refining clean scrap and 13 business days for stone removal and/or sweeps.

Free Shipping

FREE SHIPPING FOR QUALIFYING CUSTOMERS: If you live in the continental United States, you qualify for FREE FedEx 2Day® Shipping for refining of your clean gold, platinum and palladium scrap. (Free shipping does NOT apply to silver scrap)

IMPORTANT NOTES: Free FedEx 2Day® Shipping is limited to $25 per package. The customer will incur charges for shipping charges over $25 per package and/or karat scrap sent that yields less than 1 oz of Fine Gold, Platinum or Palladium.

Free FedEx 2Day® Shipping is insured for $25,000 per package. In the event of loss, claims compensation is limited to 75% of customer estimated value. For high value packages ($25,000+), please contact customer service and request an insured overnight label.

SPECIAL NOTICE to VIRGINIA RESIDENTS: Hoover & Strong DOES NOT BUY scrap metal from the general public in Virginia. A copy of your Virginia State Business License and/or Tax Exempt Certificate stating that your are in the jewelry business must be supplied upon arrival of your scrap shipment for refining. Otherwise, we will not process your order.

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