Questions? Don't go anywhere. Here is why private individuals should refine with Hoover & Strong:
What is Hoover & Strong Refining?
We are an environmentally-friendly refiner (recycler) of precious metals. The term "refining" refers to the process we use to free precious metal from base metals, impurities or unwanted material. Read more about the refining process.
In Simple Terms, What Do You Do?
We take old scrap precious metal (which can include gold, silver, platinum or palladium), put it through the refining process and create new eco-friendly "recycled" pure metals. Scrap can be old jewelry, dental or watch parts, tableware, etc.
Why would I want to sell you my scrap metal?
1. We Pay Top Dollar and We Pay it Quickly - There is NO middle man. We will always pay you the maximum possible return on your scrap metal and there are no hidden fees. Each item we receive is carefully evaluated for weight and precious metal content so that you receive fair compensation.
2. Our Experience and Reputation - Our refinery has over 108 years of experience. Customer service and satisfaction are our top priorities and our integrity and reputation cannot be beaten. We aim to make your experience with us both pleasurable and satisfying so that you are always delighted with our service.
3. We are an Eco-Friendly Refiner - We respect and conform to all state, local and federal environmental emissions laws. The refining process involves the use of solid, liquid and gaseous chemicals that are potentially harmful to the environment. We believe in taking care of our environment and it is our responsibility to make sure that these chemicals do not find their way into the environment so we have installed new state-of-the-art processes that reduce waste products by 75%. Any waste products that are produced are strictly treated so that any releases from the refinery are environmentally-friendly.
4. Recycling Your Scrap is Good For The Earth – From recycling newspapers to choosing the right light bulbs, your responsible, eco-friendly choices can help save the planet and its resources. Recycling your metal scrap is just one more way for you to make a difference! All of the precious metals submitted by you are recycled into other products that are sold to the jewelry trade. This supply of metal diminishes the need for destructive metal mining practices that harm the environment, contaminate waters and lands and endanger the health and lives of humans and animals.
Is it better to sell my gold to a local pawn shop or jewelry store rather than send it to Hoover & Strong?
Jewelry stores, pawn shops and other local gold buyers are not refiners. They will buy your gold and then send it to a refiner, like us, to recover what they paid to you, plus a profit margin which was deducted from your settlement. It stands to reason that you will get a greater return when dealing directly with a refiner like Hoover & Strong.
I’ve seen a lot of scams on the internet. How do I know for sure that you are reputable, honest and law-abiding?
We have been in business for 108 years and our commitment to giving our customers honest and fair returns has made us an industry leader. We are members of the JBT, MJSA, and D&B. We adhere to strict standards and are committed to exceeding all federal, state and local environment regulations.
As a purchaser of precious gold metals we are required by Federal law to comply with the Bank Secrecy Act and its Anti Money Laundering (AML) requirements as detailed under the USA Patriot Act for the deterrence of terrorist activity. We are in full compliance with the regulations as pertains to our business. Details can be furnished upon request.
What types of metal will you accept?
We only accept precious metal scrap. This includes white gold, yellow gold, pink, red and green gold, platinum, palladium and silver. Examples are old jewelry including class rings, fashion and engagement rings, wedding bands, necklaces, chains, and any type of sterling silver from rings to silverware. View the entire list of what we buy.
How much will you pay for my gold?
The price of gold fluctuates on a daily basis, and our payout is affected by the market rate on that day. (Note our daily precious metal prices at the top of every web page.) Also, every payment we issue is different and depends on the contents we receive from you.
Can I use my own packaging?
Yes, please do. It will be quicker and you are helping the environment by recycling a box you already have.