Contact Us

If you have questions about our products, billing, delivery or refining, please call toll-free 1-800-759-9997 or 804-794-3700 during these hours of operation:

Refining - 9AM - 5PM

Accounting (billing) - 9AM - 5PM

Sales (product and delivery) - 9AM - 6PM
(Extended Fall Hours for Sales is 9:00AM Eastern to 6:30PM Eastern)

You can also email us at the departments below:

General: info@hooverandstrong.com

Diamonds: diamonds@hooverandstrong.com

Refining: refining@hooverandstrong.com

Returns: returns@hooverandstrong.com

Our Street Address:

Hoover & Strong
10700 Trade Road
N. Chesterfield, Virginia 23236