Contact Us

If you have questions about our products, billing, delivery or refining, please call toll-free 1-800-759-9997 or 804-794-3700 during these hours of operation:

Refining
8AM - 4:30PM Monday - Friday (Eastern Standard Time)

Accounting (billing)
9AM - 5PM Monday - Friday (Eastern Standard Time)

Sales (product and delivery)
9AM - 5:30PM Monday - Friday (Eastern Standard Time)

Online Chat - Chat with us Monday-Friday from 9am-5:30pm (Eastern Standard Time)

You can also email us at the departments below:

General: info@hooverandstrong.com

Diamonds: diamonds@hooverandstrong.com

Refining: refining@hooverandstrong.com

Returns: returns@hooverandstrong.com

Our Street Address:

Hoover & Strong
10700 Trade Road
N. Chesterfield, Virginia 23236